
Bonnie Conner
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I would give zero stars if I could. Did nothing for my playful 3 year old cat. As soon as I cancelled the subscription, only an hour later, they took $9.99 from my account. It clearly states a 3-day trial period. I would like a refund today. Took you less than an hour to take my money so, yes it should take same amount of time to return it. That really doesn't help me at all. The website in the app is non-existent, there is no support link. I've tried 2 emails , but they tell me on the app.
23 people found this review helpful
Hello! We're sorry to hear about your experience with the subscription and your cat's interaction. We value your feedback and have escalated your concerns. While we can't handle refunds directly, please check the app for assistance options. Thank you for using Cat Translator, and we hope you enjoy future features!

Erin Price
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Update 7/8: STILL HAVENT RECIEVED A REFUND FROM THE APP OR EVEN A RETURNED EMAIL! BEWARE! This app says it will give you a 3 day trial but charges the full amount anyway. When you try to use different features it asks you to pay for the trial again! So don't fall for their trap. On top of all that, I tried to actually use the app since I paid for it and it crashes constantly. Support "option" does not work. I want my $$ back NOW! I didn't authorize any charge!
18 people found this review helpful
Hello, Thank you for sharing your experience. We're concerned about the trial charges and app crashes you've encountered. Your feedback is important, and we've escalated this internally. We hope for a resolution that meets your expectations. Your insights help us improve our service.

Kaitlin Vellender
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Terrible app. Doesnt work and there's no clear way to cancel your subscription. I would like for my subscription to be canceled and a full refund due to false advertising. I updated the app to try to find said "in app support" and now when I try to log in it says my email isn't attached to an account. Ive emailed the email provided with no response while still being charged for this app that does nothing. If Im charged for this subscription one more time Im talking to my lawer
35 people found this review helpful
Thank you for sharing your experience. We're concerned about the issues with your subscription and support access. Your feedback is important, and we've escalated it internally to improve our processes. We appreciate you using the Cat Translator app and hope for a resolution soon.